Supporting team citizenship: The influence of team social resources on team‐level affiliation‐oriented and challenge‐oriented behaviour
基于资源保存理论，研究团队社会支持与心理安全感如何交互影响团队亲和导向与挑战导向的公民行为，发现两者可相互替代，且团队努力起中介作用。
Abstract Using a conservation of resources theoretical framework, we connect within‐team social resources with team‐level citizenship behaviours. In a sample of 385 employees situated in 70 teams from China, we confirm that team social support and team psychological safety interact to influence both affiliation‐oriented (AOCB) and challenge‐oriented (COCB) citizenship. Specifically, the two social resources substitute for one another, such that “either” team social support “or” psychological safety may be sufficient to increase AOCB. We find a consistent yet more complex pattern for COCB. Furthermore, drawing on the team prosocial motivation literature, we uncover team effort as a mediator to the effects of both social resources on AOCB. Our findings suggest that managers may enhance team citizenship by promoting team‐level social resources (social support and psychological safety), and they may only need to focus their energies on one of these resources, as exerting effort towards both may be redundant and inefficient.