工作动机与公共服务动机:厘清动机与工作满意度的多样性

Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction

Public Management Review · 2017
被引 169 · 同刊同年前 9%
ABS 4

中文导读

比较公共服务动机与自我决定理论,在瑞士两个公共部门实证检验其概念差异,发现自我决定理论与工作满意度关系更强,但高公共服务动机员工的工作满意度更稳定。

Abstract

Research on motivation in the public sector has used public service motivation (PSM) and self-determination theory (SDT) interchangeably. This paper compares both theories, develops hypotheses pertaining to their assumptions, and empirically tests them in two public offices in Switzerland. We then explore their relationship with job satisfaction as an indicator of predictive validity. We find that SDT and PSM display conceptual differentiation and SDT has a strongest relationship to job satisfaction. However, moderation analysis suggests that employees with high levels of PSM have more stable job satisfaction compared to their low-PSM counterparts.

公共服务动机工作满意度自我决定理论公共部门员工动机