逐步推进:通过关系事件序列捕捉工作团队过程的动态

Step by step: Capturing the dynamics of work team process through relational event sequences

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2017
被引 70
人大 AABS 4

中文导读

研究通过关系事件建模分析团队互动序列,发现成员对团队过程质量的感知与沟通模式(如互惠、传递、去中心化)显著相关,为理解团队涌现状态提供新方法。

Abstract

Summary The emergence of group constructs is an unfolding process, whereby actions and interactions coalesce into collective psychological states. Implicitly, there is a connection between these states and the underlying procession of events. The manner in which interactions follow one another over time describe a group's behavior, with different temporal patterns being indicative of different team characteristics. In this study, we explicitly connect event sequences to the process of emergence. We argue that the temporal relationship between events in a sequence will vary depending on the team's psychological outcome. Further, certain patterns of behavior will be repeated at different rates in teams with varying emergent states. To support this approach, we apply a statistical methodology—relational event modeling—for analyzing sequences of interactions that builds on the foundation of social network analysis. Using a dataset comprised of 55 work teams of military personnel engaged in a tactical scenario, we found that individuals who perceived team process (regarding coordination and information sharing) as having different qualities engaged in significantly different patterns of behavior. Our findings indicate that individuals who had a positive perception of process quality were more likely to initiate communication events in a reciprocal, transitive, and decentralized fashion.

团队过程社会网络分析关系事件建模组织行为