管理与组织决策中直觉与分析的动力机制

The Dynamics of Intuition and Analysis in Managerial and Organizational Decision Making

ACADEMY OF MANAGEMENT PERSPECTIVES · 2017
被引 190 · 同刊同年前 9%
人大 AABS 4

中文导读

区分了两种双过程理论(默认干预型与并行竞争型),指出管理研究误用前者,主张后者更真实地描述决策者依赖直觉与情感,并探讨其对战略、创业、组织行为等领域的影响。

Abstract

This article contributes to the growing body of research concerning the dynamics and impact of conscious and nonconscious cognitive processes on individual and collective behavior in the workplace. Dual-process theories have occupied the center ground of this literature. However, in recent years, the field of psychology, in which these theories originated, has differentiated two fundamentally different categories of dual-process theory: default-interventionist and parallel-competitive. These alternative conceptions are predicated on incommensurable assumptions, but management and organization studies (MOS) researchers are seemingly oblivious to this important distinction, risking the development of a body of work that is fundamentally incoherent because it is predicated on psychological foundations that are untenable. Whereas default-interventionist accounts have tended to dominate MOS, we argue that parallel-competitive formulations offer a more nuanced and realistic depiction of organizational decision makers as thinking and feeling beings, as reliant on inspiration and the skillful management of emotion and intuition as on cold, calculative cognition. We explore the implications of our arguments for multiple streams of research, spanning strategic management, entrepreneurship, organizational behavior, and human resource management, united by the desire to explicate more comprehensively the behavioral microfoundations and neural substrates of managerial and organizational decision making.

管理决策认知心理学组织行为学战略管理创业