同事间削减导向的工作重塑的传递:工作条件调节作用的日记研究

Transmission of reduction‐oriented crafting among colleagues: A diary study on the moderating role of working conditions

Journal of Occupational and Organizational Psychology · 2017
被引 165 · 同刊同年前 7%
ABS 4

中文导读

研究同事间两种削减导向工作重塑(最小化需求和优化需求)的传递,发现优化需求与工作投入正相关,且传递受工作负荷、情绪需求、自主性和同事关系质量调节。

Abstract

Zooming into reduction‐oriented job crafting among employees, next to minimizing demands (i.e., making a job less strenuous), we introduced optimizing demands (i.e., simplifying the job and making work processes more efficient) and suggested that optimizing demands should be positively related to work engagement, whereas minimizing demands negatively related to work engagement. Moreover, we suggested that both forms of reduction‐oriented crafting can be transferred among colleagues, and this will particularly occur in jobs that are high on demands (workload and emotional demands), low on resources (autonomy), and when the colleagues have a high‐quality relationship. We examined these hypotheses among 65 dyads of employees who filled in a general questionnaire and a diary for three working days. Multilevel analyses supported the transmission of both job crafting dimensions among colleagues. Moreover, there is more transmission of minimizing demands among colleagues when workload and emotional demands are high and autonomy is low. Additionally, optimizing demands was transmitted among colleagues when autonomy was low and quality of relationship with colleague was high. Optimizing demands was positively related to work engagement, whereas minimizing demands was unrelated to work engagement. These findings imply that optimizing demands is a favourable behaviour and can be transmitted among colleagues under specific conditions. Practitioner points Working smarter is related to higher work engagement Employees model their colleague's proactive behaviour Unfavourable working conditions stimulate modelling behaviour of colleagues

工作重塑工作投入工作条件同事影响