情境中的工作重塑:探索工作重塑何时对绩效有效性产生负面影响

Crafting in context: Exploring when job crafting is dysfunctional for performance effectiveness.

Journal of Applied Psychology · 2017
被引 137
FT 50ABS 4★

中文导读

研究发现工作重塑与绩效有效性呈U型关系,中等程度的工作重塑反而损害绩效,且任务情境(自主性、模糊性)和社会情境(相互依赖、社会支持)会调节这种负面效应。

Abstract

Job crafting theory purports that the consequences of revising one's work role can be simultaneously beneficial and detrimental. Previous research, however, has almost exclusively emphasized the beneficial outcomes of job crafting. In the current study, we proposed dysfunctional consequences of crafting for performance-related outcomes in the form of a U-shaped relationship between job crafting and performance effectiveness (managerial ratings of job proficiency and peer ratings of citizenship behavior). We further predicted that elements of the task context (autonomy and ambiguity) and the social context (interdependence and social support) moderate these curvilinear relationships. Consistent with previous research, job crafting displayed positive and linear effects on work-related attitudes (job satisfaction and affective commitment). Consistent with our predictions, moderate levels of crafting were associated with dysfunctional performance-related outcomes and features of work context either exacerbated or dissipated these dysfunctional consequences of job crafting for individuals. (PsycINFO Database Record

组织行为学工作设计工作绩效工作态度社会情境