探索工作(不)满意的不同形式及其与幸福感、动机和绩效的关系

Exploring Different Forms of Job (Dis)Satisfaction and Their Relationship with Well‐Being, Motivation and Performance

Applied Psychology · 2017
被引 24
ABS 3

中文导读

基于Bruggemann理论,对892名德语员工进行聚类分析,识别出六种工作(不)满意形式,并考察其稳定性及与幸福感、动机和绩效的关系。

Abstract

Job satisfaction is often treated as a one‐dimensional construct. In contrast, Bruggemann () postulated six distinct forms of (dis)satisfaction: four types of satisfaction ( progressive , stabilised , resigned , pseudo ) and two types of dissatisfaction ( constructive , fixated ). Despite her theory's practical relevance, few researchers have explored its assumptions or applications. The current study aimed to characterise a German‐speaking employee sample ( n = 892) according to Bruggemann's theory using mixture modelling. We investigated stability of the (dis)satisfaction forms over a five‐month period, as well as their relationship with well‐being, motivation and (self‐reported) performance. We found latent clusters corresponding to most Bruggemann types, though no distinction between progressive and stabilised satisfaction was possible. While cluster membership varied over time, some clusters (e.g. resigned satisfaction) were more stable than others (e.g. constructive dissatisfaction). Overall satisfaction level explained 25–51 per cent variance in well‐being and motivation, and 13–16 per cent variance in performance. Including forms of satisfaction improved cross‐sectional prediction by 2–6 per cent explained variance. Results suggest that unfavourable consequences of job dissatisfaction may be limited to fixated—not constructive—dissatisfaction, though no consistent longitudinal effects emerged. We argue that exploring qualitative differences in job satisfaction promotes a more nuanced and potentially useful understanding of the relationship between satisfaction and work outcomes.

组织行为学工作满意度员工幸福感工作动机工作绩效