口碑传播与搜索

Word‐of‐mouth communication and search

RAND Journal of Economics · 2020
被引 7
人大 AFT50ABS 4

中文导读

研究了口碑传播中信息从老一代流向新一代如何影响产品质量和福利,发现社交网络连接越紧密、不平等程度越低,低质量企业越难生存。

Abstract

Abstract We develop a word‐of‐mouth search model where information flows from the old to the new generation for an experience good with unknown quality. We study the features of the social network that determine product quality and welfare and characterize the demand‐side (under provision of search effort) and supply‐side (inefficient entry by firms) factors that result in inefficiencies. One striking result is to show that the more connected but also the less‐unequal a friendship network is (in the sense of second order stochastic dominance of the degree distribution), the less can disreputable (low‐quality) firms thrive in equilibrium.

口碑传播搜索努力产品质量社交网络结构