Train Them to Retain Them: Work Readiness and the Retention of First-time Women Workers in India
研究印度服装厂中首次就业女性工人的培训如何影响其留任，发现由经验丰富的培训师提供的包含工作准备技能的培训能显著提高三个月后的留任概率约20%。
To explore when and why workplace training facilitates the retention of first-time workers from historically underrepresented groups in formal employment, I combine ethnographic fieldwork at an Indian garment factory employing first-time women workers, personnel data over a two-year period, and survey data from a sample of new hires. I find that training is effective at preventing first-time women workers from dropping out soon after they are hired when it is conducted by trainers with many years of experience. Rather than focusing only on job-specific skills, training conducted by experienced trainers includes the basic work-readiness skills of self-presentation, interpersonal communication, work–life separation, and self-reliance needed to survive at work. I find that first-time women workers quasi-randomly assigned to experienced trainers had about a 20-percent greater probability of being retained after three months, and these workers reported that they felt more ready for work than those assigned to less-experienced trainers. My results imply that for the majority of workers from historically underrepresented groups who are entering the workplace for the first time, training is important to foster their retention, and organizations that focus on both the attributes of the people delivering that training and its content have a greater chance of keeping these workers for the long term.