To Give or Not to Give? Choosing Chance Under Moral Conflict
研究发现,在亲社会请求情境下,部分人因在损失资源与道德自责间冲突,宁愿让随机决定结果,这未损害二元选择中的亲社会行为,反而在范围选择中提升之,并减少道德自责、增加消费者福利。
Although prior research suggests that people should not prefer random chance to determine their outcomes, we propose that in the context of prosocial requests, a contingent of people prefer to rely on chance. We argue that this is because they are conflicted between losing resources (e.g., time, money) and losing moral self‐regard. Across five studies, in both choices with binary outcomes (whether to volunteer) and ranges of outcomes (how much to donate), some people preferred to be randomly assigned an outcome rather than to make their own choices. This did not negatively affect prosocial behavior in binary choices and improved prosocial behavior in choices with a range of outcomes. We also found that the preference for a random outcome was stronger when participants felt particularly conflicted. Furthermore, we examined precisely who sorted into the random option. Importantly, choosing the random option decreased moral self‐reproach, thus increasing consumer welfare. Our findings speak to consumers’ psychological experience of prosocial requests and suggest an intervention that may increase consumer welfare and prosocial behavior.