Benefiting From Disagreement: Counterarguing Reduces Prechoice Bias in Information Evaluation
研究发现,通过启动反驳心态可以干扰认知一致性需求,从而减少信息扭曲(即确认性信息处理),并降低对首选选项的承诺。
Confirmatory information processing (i.e., information distortion) is a robust phenomenon with no known mitigation. This research proposes that information distortion might be mitigated by disrupting its driver, namely, the need for cognitive consistency. Priming a counterarguing mindset should induce people to refute their emerging preferences, thereby disrupting the operation of cognitive consistency. Five studies confirm this prediction. Study 1 demonstrates that priming a counterarguing mindset decreases information distortion. Studies 2 and 3 replicate Study 1 and further show that the influence of a head start on choice diminishes when counterarguing is primed. Study 4 shows that priming counterarguing inhibits consistency‐related concepts. Finally, Study 5 demonstrates that counterarguing not only reduces distortion but also yields reduced commitment to the preferred alternative.