包装上的短品牌故事:消费者反应研究

Short brand stories on packaging: An examination of consumer responses

Psychology and Marketing · 2018
被引 69
ABS 3

中文导读

通过两个实验,研究了快速消费品包装上添加短品牌故事对消费者情感、态度、产品价值和购买意向的积极影响。

Abstract

Abstract The persuasiveness of stories and their influence on consumers have been acknowledged in marketing, particularly within the advertising field. In marketing practice, brand stories are increasingly also appearing on product packages. However, packages differ from ads in significant ways as communication channels; for example, the space for messages on a package is limited by the size of the package. This study reports findings from two experiments comparing consumer responses to fast‐moving consumer good (FMCG) packages with and without short brand stories. The findings show that even a short brand story included on FMCG packaging has a positive impact on consumers’ affective, attitudinal, product value, and behavioral intention responses to the brand.

市场营销品牌管理消费者行为包装设计