An integrated performance driven manufacturing management strategy based on overall system effectiveness
提出一种整体系统效率决策支持模型，通过权衡缺货频率等客户服务水平参数，优化生产线整体绩效，帮助组织在质量、成本和交付方面实现改进。
The re-engineering of a manufacturing assembly line should allow an organisation to obtain significant performance improvement toward meeting company objectives. These performance improvements, often in the areas of quality, cost, and delivery (QCD) may be external in areas affecting customer satisfaction, and internal in areas such as improving average productivity obtained per staff member, or per unit of production area floor space. An Overall System Efficiency (OSE) decision support model is described for use in the analysis and prediction of customer satisfaction goals. The OSE model uses customer service level in terms of stockout frequency as a trade-off parameter when optimising overall performance achievable from the production line.