How Materiality Enables and Constrains Framing Practices: Affordances of a Rheumatology E-Service
研究了风湿病学电子服务的技术物质性如何通过数据内容、用户权限和系统集成等特征，初始时支持正常化和激进两种框架，但随时间推移，激进框架的可供性因集体行动框架变化而丧失。
Framing has been presented as a way for micro-level actors to change and diffuse innovations. However, most framing studies have given primacy to language, whereas the role of material artifacts has been largely ignored. The aim of this study is to conceptualize and illustrate how the materiality of technology enables and constrains framing practices. We use empirical data about the development and diffusion of an e-service in the Swedish rheumatology setting from 2000 to 2014. Our results show how three different material features of the technology (data content, user rights, and system integration) initially afforded two different framings of the technology: normalizing and radicalizing framings. The material features, however, lost their ability to afford radicalizing framings over time, along with changes in the collective-action frames governing the field studied.