可持续行为模型:评估邮轮情境中的认知、情感和规范影响

Model of sustainable behavior: Assessing cognitive, emotional and normative influence in the cruise context

BUSINESS STRATEGY AND THE ENVIRONMENT · 2018
被引 54
人大 A-ABS 3

中文导读

研究了邮轮游客环保决策中的认知、情感和规范因素,发现道德规范和主观规范对绿色意图影响最大,预期情绪和道德规范起中介作用。

Abstract

Abstract There is a lack of published research on individuals' decision‐making for pro‐environmental behaviors while traveling on cruise ships. This study included the cognitive, affective and normative processes related to this, and considered their interrelations in the prediction model of passenger cruising intention in an environmentally responsible way. We estimated the proposed theoretical framework using structural equation analysis. The final model was generated by altering the proposed model. The findings indicated that our conceptual framework had a sufficient level of anticipatory power for green intention and that moral and subjective norms were the most influential determinants of intention. the important interrelationships among these cognitive, affective and normative factors were identified. Moreover, anticipated emotions and moral norms were significant mediators. The results of this study supported our theoretical framework comprising the intricate associations among study variables. The implications for tourism research and cruise practitioners are discussed.

旅游管理环境心理学消费者行为邮轮旅游