感到被侮辱?考察每日不合理任务与次日反生产行为关系中下班愤怒的中介作用

Feeling insulted? Examining end‐of‐work anger as a mediator in the relationship between daily illegitimate tasks and next‐day CWB

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2018
被引 96
人大 AABS 4

中文导读

通过对114名员工连续10个工作日的日记调查,发现每日不合理任务会通过引发下班时的愤怒情绪,进而增加次日的反生产行为,且时间压力会强化这一效应。

Abstract

Summary In this daily diary study, we investigated the within‐person relationship between daily illegitimate tasks and next‐day counterproductive work behavior (CWB). We explored a moderated mediation model where the link between illegitimate tasks and CWB is mediated by daily end‐of‐work anger, with daily time pressure moderating the relationship between illegitimate tasks and end‐of‐work anger. We collected data from 114 full‐time employees across 10 consecutive working days. Results showed that within individuals, daily illegitimate tasks positively predicted next‐day CWB, and the relationship was mediated by daily end‐of‐work anger. Further, daily time pressure moderated the relationship between daily illegitimate tasks and daily end‐of‐work anger with the relationship being stronger when daily time pressure was high.

组织行为学工作压力反生产行为情绪劳动