Social or Commercial? Innovation Strategies in Social Enterprises at Times of Turbulence
研究调查了内外部利益相关者如何影响社会企业在动荡时期的产品、流程和合作创新策略，发现行政领导影响不显著，而董事会和外部利益相关者起关键作用。
ABSTRACT: In this study, we investigate how different internal and external stakeholders influence the innovation strategy of a social enterprise to adopt product, process, and partnership innovations that impact either social or commercial performance. Relying on survey data from a sample of work integration social enterprises, we find that in situations of turbulence, administrative leaders do not significantly influence the innovation strategy of a social enterprise. Instead, board members and external stakeholders seem to play a role. Our study contributes to strategic and business ethics research on social enterprises and, more broadly, to the literature that explores how business organizations combine social value creation and wealth generation.