让我们开始会议吧:会议迟到与实际会议结果

Let's get this meeting started: Meeting lateness and actual meeting outcomes

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2018
被引 37
人大 AABS 4

中文导读

研究发现会议迟到普遍存在,且与员工满意度、会议有效性及团队绩效负相关,通过实验揭示了迟到对会议结果的影响机制。

Abstract

Summary Meeting lateness is pervasive and potentially highly consequential for individuals, groups, and organizations. In Study 1, we first examined base rates of lateness to meetings in an employee sample and found that meeting lateness is negatively related to both meeting satisfaction and effectiveness. We then conducted 2 lab studies to better understand the nature of this negative relationship between meeting lateness and meeting outcomes. In Study 2, we manipulated meeting lateness using a confederate and showed that participants' anticipated meeting satisfaction and effectiveness were significantly lower when meetings started late. In Study 3, participants holding actual group meetings were randomly and blindly assigned to either a 10 min late, 5 min late, or a control condition ( n = 16 groups in each condition). We found significant differences concerning participants' perceived meeting satisfaction and meeting effectiveness, as well as objective group performance outcomes (number, quality, and feasibility of ideas produced in the meeting). We also identified differences in negative socioemotional group interaction behaviors depending on meeting lateness. In concert, our findings establish meeting lateness as an important organizational phenomenon and provide important conceptual and empirical implications for meeting research and practice.

组织行为学应用心理学社会心理学管理学