Negotiating perspectives and values through soft OR in the context of urban renewal
通过对比三个硕士生小组分别使用软系统方法论、战略选择法和非问题结构化方法进行城市更新案例实验，微观分析发现模型使用与否会导致三种不同的协商动态，影响视角与价值观的讨论、知识创造和解决方案达成。
Negotiating perspectives and values is at the core of using PSMs to tackle complex and uncertain problem situations. Exploring how such negotiations evolve at the micro-level of real-time interactions can help grasp communicative behaviours and workshop structures that influence negotiation processes, and the achievement of outcomes. This study reports on an exploratory experiment with three MSc student groups engaged in (i) a Soft Systems Methodology, (ii) a Strategic Choice Approach, and (iii) a non-problem structuring method workshop to make progress with a case of urban renewals. Our micro-level content analysis suggests that (no)model use can lead to three different dynamics in which participants discuss different perspectives and values, negotiate their meanings, create knowledge and agree on solutions to tackle the problem situation that are added to model content. Our findings contribute to increasing our understanding of the nature of soft OR and its effects on group interactions during workshops.