关系资源与技术资源对电子忠诚度的影响:本地、全国及外资品牌银行的比较研究
The impact of relational versus technological resources on e-loyalty: A comparative study between local, national and foreign branded banks
Industrial Marketing Management · 2018
被引 56
ABS 3
- Russel Kingshott
- Piyush Sharma
- Henry F.L. Chung 通讯
银行营销电子忠诚度客户关系管理服务营销