强协同还是弱协同?修正整合谈判中团队优势的假设

Strong or Weak Synergy? Revising the Assumption of Team-Related Advantages in Integrative Negotiations

JOURNAL OF MANAGEMENT · 2018
被引 20
人大 AFT50ABS 4*

中文导读

通过三项谈判实验和多种实证检验,挑战了团队在整合谈判中优于个体的传统假设,发现团队优势主要源于个体层面的过程(如一人提出利益相关问题),且团队实现强协同的概率远低于预期。

Abstract

When negotiations are complex and consequential, organizations usually send teams rather than individuals to the negotiation table because teams are expected to provide additional beneficial negotiation processes and, thus, generate superior outcomes. Similarly, theoretical accounts of integrative negotiations assume higher outcomes for teams than for individual negotiators as a consequence of team-related advantages (e.g., increased information processing and problem-solving capabilities). In this study, we challenge this established assumption and across three negotiations and various empirical tests, we show that the advantages of teams are merely the result of individual-level processes (i.e., one person asking interest-related questions). Moreover, Bayesian estimation supported our claim and rejected the extant account: The probability of the teams achieving better outcomes than the best individuals in commensurate nominal groups (i.e., strong synergy) was up to four times smaller than the probability of the teams not achieving better results than the best individuals in commensurate nominal groups. Finally, in the majority of our analyses, individual negotiators generated better relationship outcomes than teams even though the economic outcomes were comparable. On the basis of these results, we revise the assumption of team-related advantages in integrative negotiations. We discuss the implications of our results for future negotiation research and for the practical assignment of teams or individuals to negotiations.

谈判团队决策社会心理学组织行为