Affective commitment within the public sector: antecedents and performance outcomes between ownership types
基于英格兰休闲服务提供者的调查数据，研究了公共与私人所有权下情感承诺的前因（培训、绩效评估、绩效薪酬）及其对业务和客户绩效的影响差异。
How to generate affective commitment and realize its performance potential is deemed critical to public management. But in the context of service outsourcing, does ownership type influence its antecedents and performance outcomes? Drawing on postal survey data for English leisure providers, we find training is an antecedent across public and private ownership types; performance appraisal is an antecedent for private ownership only; while performance-related pay carries an insignificant effect. Affective commitment holds business and customer performance outcomes for public ownership, but insignificant effects are observed for external ownership types. Implications of this contextual variation for public management theory are discussed.