When Something Is Not Right: The Value of Silence
挑战管理学界对员工沉默的负面看法，认为沉默在面对破坏性或不道德领导时具有功能性价值，并基于“观察-判断-行动”模型解释了员工何时选择沉默或打破沉默。
Employees facing destructive leader behavior or evidence of unethical or illegal action often remain silent, and such silence has been argued to be problematic. We argue that the management literature has a limited and biased view of silence, and contend that it can have value for employees and the organization. We discuss the functional value of silence in organizations and how it can be a strategic response to destructive and unethical leaders. Indeed, we argue that both voice and silence have functional value. Drawing on the see-judge-act model, we describe why and when employees become silent or choose to “break the silence,” and we explain that both silence and voice have the ability to confront or resist destructive leadership.