Successful Organizational Change: Integrating the Management Practice and Scholarly Literatures
回顾了实践导向的变革模型和学术研究，整合出变革管理中已知、有争议、未测试和未充分利用的证据，提出了十个基于证据的计划变革步骤，对研究与实践均有启示。
Contemporary organizations often struggle to create meaningful, sustainable changes. At the same time, relevant organizational research lacks an easily accessible consensus on basic change management processes and principles. One consequence is practitioner reliance on popular change models that more often cite expert opinion as their foundation rather than scientific evidence. This article reviews both key tenets of widely used practitioner-oriented change models and findings from scholarly research on organizational change processes to develop an integrative summary of the available evidence of what is known, contested, untested, and underused in change management. It identifies ten evidence-based steps in managing planned organizational change along with implications for research and practice.