失败后的忠诚:理解组织失败后的组织认同

Loyal after the end: Understanding organizational identification in the wake of failure

HUMAN RELATIONS · 2018
被引 24
人大 AFT50ABS 4

中文导读

研究调查了已倒闭科技公司的前员工,发现即使组织失败,其身份满足前员工的自我提升和归属感动机时,他们仍会保持认同,并因此参与社交和校友活动。

Abstract

Prestige has traditionally been viewed as a primary explanation for individuals’ identification with organizations. Yet there are clues in the literature that some individuals identify with organizations that have lost their prestige owing to failure. We use data from a survey of former employees of a defunct technology firm to test a proposed model of identification with failed organizations. We find that the extent to which the perceived identity of a failed organization fulfills former members’ self-enhancement and belongingness motives has a positive relationship with their identification with it. Identification, in turn, inclines former members to socially interact with each other and participate in alumni associations. Further qualitative analysis reveals the organizational identity work practices by which former members recast a failed organization’s identity in positive terms. These findings suggest the merit of relaxing assumptions about prestige as a necessary precursor to organizational identification, and augment scholarly understanding of the cognitive and relational mechanisms that facilitate individuals’ identification with organizations in the wake of events that injure their reputations.

组织行为学组织认同社会心理学组织失败