切断联系:组织分离过程中的相互尊重、组织自主性与独立性

Cutting the Cord: Mutual Respect, Organizational Autonomy, and Independence in Organizational Separation Processes

ADMINISTRATIVE SCIENCE QUARTERLY · 2018
被引 33
人大 A+FT50UTD24ABS 4*

中文导读

基于英国国家卫生服务体系的纵向定性分析,研究了组织如何剥离或分拆部门以建立自主实体,同时管理持续相互依赖,发现有效分离依赖于评估尊重和认可尊重,且开放沟通至关重要。

Abstract

Based on a longitudinal, qualitative analysis of developments in the English National Health Service, we develop a process model of how organizations divest or spin off units with the aim of establishing two or more autonomous organizational entities while simultaneously managing their continued interdependencies. We find that effective organizational separation depends on generating two types of respect—appraisal and recognition respect—between the divesting and divested units. Appraisal respect involves showing appreciation for competence or the effort to achieve it, while recognition respect requires considering what someone cares about—such as values or concerns—and acknowledging that they matter. The process model we develop shows that open communication is crucial to the development of both. We also find that certain attempts to gain organizational independence and respect may unintentionally undermine the development of autonomy. Counterintuitively, we find that increasing or maintaining interorganizational links via communication may facilitate organizational separation, while attempts by units to distance themselves from one another may unintentionally inhibit it. By linking organizational separation, autonomy, independence, and respect, this paper develops theory on organizational separation processes and more generally enhances our understanding of organizational autonomy and its relations with mutual respect.

组织分离组织自主性相互尊重组织间关系过程模型