质疑还是接受?地位差异如何影响知识工作中对新认知技术的回应

To Question or Accept? How Status Differences Influence Responses to New Epistemic Technologies in Knowledge Work

Academy of Management Review · 2018
被引 81
人大 A+FT50UTD24ABS 4*

中文导读

提出理论模型,解释知识工作者群体中的地位差异如何影响成员对新认知技术的回应,即选择质疑技术假设还是接受技术输出,并探讨这些行为对知识新颖性的影响。

Abstract

In this article I present a theoretical model of how relationships among members of groups of knowledge workers shape the way new epistemic technologies, which are tools that play a central role in the ongoing construction of knowledge, are encountered. In particular, I theorize about how status differences influence interactions among group members. These interactions shape whether users engage in questioning practices, which involve examining the embedded assumptions within the technology, or accepting practices, where users trust the technology’s outputs without seeking to understand the assumptions that may influence their content. I then consider the consequences of these practices on the novelty of knowledge outcomes. Because knowledge work continues to rely upon increasingly complex epistemic technologies, I suggest that the salience of status differences is of central importance to the production of new and updated knowledge.

知识工作者地位差异认知技术质疑实践知识新颖性