劳资关系氛围和工会工具性如何提升员工绩效?感知工作安全感和对管理层的信任的中介效应

How do industrial relations climate and union instrumentality enhance employee performance? The mediating effects of perceived job security and trust in management

HUMAN RESOURCE MANAGEMENT · 2018
被引 78
人大 AFT50

中文导读

基于中国17家私营企业303名员工的三波数据,研究发现员工对工会与管理层建设性关系(劳资关系氛围)及工会代表其利益能力(工会工具性)的感知,通过增强工作安全感和对管理层的信任,进而提升工作绩效。

Abstract

In this study, we examine the effects of two key variables associated with union effectiveness on the job performance of employees, and the mechanisms that explain such effects. More specifically, we investigate whether employees' perceptions that their union has a constructive relationship with management (industrial relations climate) and is able to act as an agent for their concerns (union instrumentality) promotes their job performance by enhancing their perceived job security and trust in management. Drawing on three waves of data from 303 employees and their immediate supervisors within 17 private enterprises in China, we find employees' perceptions of union effectiveness influence their job performance by enhancing both their perceived job security and trust in management. These findings are consistent with social exchange theory and conservation of resources theory. This article contributes to the literature by improving our understanding of how unions influence employees' work performance and by explaining how employees' perceptions of the industrial relations climate and union instrumentality influence their job performance. It also sheds light on the important issue of the effectiveness of unions in China, a country where the centrality of the Chinese Communist Party is often considered to have reduced the instrumentality of unions.

人力资源管理劳资关系组织行为学工会有效性