When does performance management foster team effectiveness? A mixed‐method field study on the influence of environmental extremity
研究通过分析不同环境极端性下的警察团队,发现环境极端性会调节绩效管理特征与团队有效性的关系,其中垂直对齐和建设性反馈的正向效应在高极端性环境中受限,而一致性和双向沟通的效应则更复杂。
Summary Organizations operating in extreme environments rely on teams to tackle the highly demanding and complex situations. This study aims to provide new insights into the management of such teams by exploring the influence of environmental extremity on the relationship between performance management and team effectiveness. Mixed‐method and multilevel analyses of police teams working in different levels of environmental extremity suggest that environmental extremity moderates the relationship between performance management features and team effectiveness. Both the vertical alignment of performance management and constructive feedback have a positive effect on team effectiveness. However, these positive effects are constrained in teams working in heightened levels of environmental extremity. The effects of performance management consistency and two‐way communication on team effectiveness are more nuanced and dependent on environmental extremity. When teams operate in heightened levels of environmental extremity, both features are positively related to team effectiveness. When teams operate in lower levels of environmental extremity, performance management consistency is not significantly related to team effectiveness and two‐way communication is negatively related to team effectiveness. These results provide a nuanced understanding of how performance management engenders team effectiveness in extreme environments.