A Spatial Model of Work Relationships: The Relationship-Building and Relationship-Straining Effects of Workspace Design
研究了办公空间的空间维度（如邻近性、空间分配、隐私和拥挤）如何通过沟通频率、身份标记等机制建立或紧张工作关系，并分析了现代办公空间设计的权衡与关系成本效益。
The physical layout of office space design has evolved to reflect the complexity of modern work and the transitory nature of contemporary employment. Although scholars have investigated the influence of physical workspace design on individual and organizational performance, there is a dearth of research evaluating its impact on work relationships. We contextualize workplace relationships in their physical environment and propose that spatial dimensions common to modern workspaces actively influence workplace relationships, focusing specifically on the spatial dimensions of proximity, workspace assignment, privacy, and crowding. Our spatial model of work relationships proposes that these elements work through relationship-building mechanisms, such as communication content, face-to-face frequency, communication duration, and identity marking, as well as through relationship-straining mechanisms, such as territoriality and ego depletion, to differentially influence both positive and negative relational ties at work. We highlight the trade-offs as well as the relational costs and benefits associated with modern office space dimensions and provide the first step in assessing the impact of the variations in spatial design found in the modern office space.