情绪与身份工作:情绪作为初级专业人员身份建构中的话语资源

Emotions and identity work: Emotions as discursive resources in the constitution of junior professionals’ identities

HUMAN RELATIONS · 2018
被引 62
人大 AFT50ABS 4

中文导读

研究初级建筑师如何将情绪作为话语资源进行身份工作,识别出理想化、重新框定和疏离三种策略,揭示情绪在身份建构中的双重作用。

Abstract

For junior professionals, notions of professional identity established during their education are often called into question in the early stages of their professional careers. The workplace gives rise to identity challenges that manifest in significant emotional struggles. However, although extant literature highlights how emotions trigger and accompany identity work, the constitutive role of emotions in identity work is under-researched. In this article, we analyse how junior professionals mobilize emotions as discursive resources for identity work. Drawing on an empirical study of junior architects employed in professional service firms, we examine how professional identities, imbued with varying forms of discipline and agency, are discursively represented. The study makes two contributions to the literature on emotions and identity work. First, we identify three key identity work strategies ( idealizing, reframing and distancing) that are bound up in junior architects’ emotion talk. We suggest that these strategies act simultaneously as a coping mechanism and as a disciplinary force in junior architects’ efforts to constitute themselves as professionals. Second, we argue that identity work may not always lead to the accomplishment of a positive sense of self but can express a sense of disillusionment that leads to the constitution of dejected professional identities.

组织行为学职业身份情绪管理专业服务