非正式等级制度的起源:正式领导与任务复杂性的交互作用

On the origins of informal hierarchy: The interactive role of formal leadership and task complexity

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2018
被引 39
人大 AABS 4

中文导读

研究了非正式等级制度在群体中形成的条件,发现当缺乏正式领导且任务复杂时,非正式等级会显著增强,这对理解团队动态和组织管理有参考价值。

Abstract

Summary Informal hierarchies are a common and important feature of many groups, yet we know little about the antecedent conditions that determine the strength of such hierarchies. Building on theory that has depicted hierarchy as a mechanism for reducing uncertainty and creating structure, we posit that informal hierarchies emerge most strongly in situations that are ambiguous, ill‐defined, and unstructured. Three independent studies confirm this notion, demonstrating that groups develop particularly strong informal hierarchies in situations characterized by both a lack of strong formal leadership and high task complexity. These findings support the theoretical notion that formal and informal hierarchies are closely related, but only under conditions of high task complexity in which the structuring functions of hierarchies are most crucial.

组织行为学领导力团队管理社会心理学