Using social power and influence to mobilise the supply chain into knowledge sharing: A case in insurance
通过两年实证研究，分析买方权力和供应商竞争对保险业水平供应链中知识共享行为的影响，发现社会权力和影响力能有效促进知识共享。
The paper explores the antecedent effects of social influences arising from buyer power and supplier competition on knowledge sharing behaviours within a horizontal supply chain. A 2-year long empirical study examining web posts from a dedicated social supplier platform (SSN), together with interview and ‘conversational’ data over a similar time period was conducted within insurance claims. The findings show social power and influence play a powerful role in supporting knowledge sharing even in typically competitive supply chains where information and knowledge exchange is usually guarded.