从更大社交网络视角看领导-成员交换对下属绩效的影响

The impact of leader‒member exchange on follower performance in light of the larger social network

HUMAN RELATIONS · 2018
被引 40
人大 AFT50ABS 4

中文导读

研究领导-成员交换对下属工作绩效的影响,发现当下属在工作流网络或友谊网络中处于中心位置时,这种关系才显著,说明同事关系网络调节了领导关系的作用。

Abstract

Relationships with leaders do not happen in isolation from the relationships one has with one’s peers. Therefore, we examine the influence of leader‒member exchange on follower job performance in light of the larger social networks in which followers are embedded. Testing multilevel models with data that were gathered using questionnaires from a sample of 240 nurses and 20 supervisors working at four Dutch hospitals revealed that a positive relationship exists between leader‒member exchange and follower job performance when follower workflow network centrality and/or follower friendship network centrality are high but not when they are both low. The results of this study show how the different follower relationships with the supervisor and colleagues intertwine in explaining follower job performance and suggest that the larger network in which followers are embedded within their work teams is important for explaining variations in the results regarding the relationship between leader‒member exchange and follower job performance. Our study indicates that leaders should have an eye for the network position of their followers when developing high quality leader‒member exchange relationships. For followers, a good relationship with their leader is important, but its value depends on their relationships with colleagues.

领导力组织行为社会网络工作绩效