Neat in theory, entangled in praxis: A practice perspective on the social notion of collective reflection in organisations
通过急诊科引入精益生产的纵向案例,研究组织中的集体反思实践,发现其活动多样、节奏各异,并提出价值创造作为反思的参照点。
Although scholars have begun theorising the social notion of collective reflection in organisations, empirical studies illustrating these often neat theoretical conceptualisations are still rare. Based on a longitudinal case study (the introduction of lean production at an emergency care unit), we address this need by applying a practice approach. Collective reflection in the present empirical case is manifold: it is characterised by several activities, each serving a specific purpose and enacted according to different temporal rhythms. Our inductive theorising broadens the theoretical conceptualisation of collective reflection in organisations. We propose value creation as a ‘point of reference’, in order to account for what exactly actors step back from when collectively reflecting. We found that collectively reflecting in organising means creating multiple local co-presences. We suggest that the current conceptualisation of collective reflection as a discursive practice itself calls for empirical substantiation.