黑暗骑士:员工何时以及为何成为职场义警

Dark Knights: When and Why an Employee Becomes a Workplace Vigilante

Academy of Management Review · 2019
被引 32
人大 A+FT50UTD24ABS 4*

中文导读

提出一个理论模型,解释员工为何会未经授权地监控和惩罚同事的偏差行为,即成为职场义警,并分析了背后的组织因素和心理机制。

Abstract

Scholars in sociology, criminology, and political science have long recognized that vigilantes emerge within communities, monitoring for and punishing deviance without formal authority to do so. Recent descriptive research also suggests that vigilantes can emerge in workplace communities, and that many people over the course of their careers report having worked with at least one vigilante. However, we presently have little understanding about the organizational factors and psychological mechanisms that explain why employees become vigilantes. In this paper, we propose a theoretical model specifying the antecedents of adopting the workplace vigilante role identity. By doing so, we introduce organizational and psychological conditions that could lead employees to administer unauthorized punishment as a means for exercising social control over their coworkers.

职场义警员工越轨行为非正式惩罚社会控制