Shared Learning
报告了一家电子设备制造商多个部门的总生产率学习曲线结果，通过实地调查发现三种共享学习形式对制造业生产率提升至关重要，并分析了其与信息不确定性/模糊性矩阵的关系。
Total productivity learning curve results are reported for several departments of an electronic equipment manufacturer with plants in the U.S., Europe and Asia. These results were used to focus qualitative field investigations into the behavioral and cognitive determinants of considerable diversity across departments in learning curve parameters. The field investigation suggested that three forms of shared learning are critical to manufacturing productivity improvement: (1) sharing across the Development/Manufacturing interface, (2) sharing between the primary location and plants that started up later, and (3) the ongoing sharing among plants after start-up. Innovations in each of these three processes are identified and mapped onto Daft and Lengel's information uncertainty/equivocality matrix. Implications for the role of manufacturing engineering are identified.