团队的形成与消解

The making and unmaking of teams

HUMAN RELATIONS · 2019
被引 68
人大 AFT50ABS 4

中文导读

研究三个结构相似、任务相同的自我管理团队,发现团队成员通过共享意义建构不断形成或消解团队本身,而非仅关注静态结构。

Abstract

Contemporary expert organizations rely heavily on cross-border, often temporary teams typically working through virtual means of communication. While static aspects of teams are well researched, there have been considerably fewer studies on team dynamics and team processes. Existing process studies tend to take a cautious, entity-based approach, emphasizing team structure as much as (or even more than) processual aspects. This article represents a shift from studying teams as entities and structures changing over time to studying teams as an on-going process. Participants engage in teaming and thus in the continued making and sometimes unmaking of teams. We report on a study of three anatomically similar, self-managed teams performing the same set of complex tasks with radically different teaming processes. With more or less successful shared sensemaking, the team members collectively create (or fail to create) not only team task outputs but also the team itself.

团队动态团队过程意义建构虚拟团队知识管理