From What to Where: A setting-sensitive approach to organizational storytelling
研究了组织叙事如何因工作情境不同而变化，基于警察日常工作的民族志数据，提出了分析叙事情境的框架和四种情境话语类型，帮助学者理解叙事在组织中的实际发生。
Extant literature on organizational storytelling assumes storytelling to be context-bound, but does not empirically detail or theorize how storytelling might differ across organizational settings. In the context of members’ everyday work lives, organizational storytelling research tends to focus on the content of stories and not on the actual telling. By addressing this omission, this paper makes three contributions. First, we offer a generic framework for analysing storytelling in situ by zooming in on the situated occurrence of storytelling through a focus on four questions: (1) What makes an event tellable? (2) What triggers its telling? (3) What form does the storytelling take? (4) What work does it do? By using ethnographic data gathered on storytelling in everyday police work, we empirically substantiate this framework. Our second contribution, then, is to show how a setting-specific approach to studying storytelling may help to flesh out a fuller, more grounded account of story life in organizations. Finally, we propose a typology of different forms of setting-specific discourse – meeting-room talk, workstation talk, canteen talk and closed-door talk – which allows researchers to further sensitize organizational research to the situated nature of organizational discourse.