Theoretical and empirical evidence of behavioral and production line factors that influence helping behavior
通过生产线实验，研究了社会懈怠感知和物料处理模糊性如何影响团队成员间的帮助行为，并发现团队利他主义通过社会懈怠感知的中介作用影响帮助行为。
Abstract A poorly motivated workforce can have a negative impact on the productivity of production lines and firm performance. One factor that can counter the effects of poorly performing workers is if stronger colleagues step in and assist them. Leveraging theory from the organizational citizenship behavior literature, this study examines how behavioral and production line factors influence individuals to help team members in a production line experiment. Study findings are that perceptions of social loafing and material‐handling ambiguity influence team helping behavior. Empirical evidence also suggests that perceptions of social loafing mediate the relationship of team altruism on helping behavior. Post hoc analyses are conducted to further explore how the behavioral and production factors influence helping behavior. Strategies for promoting volitional helping behavior are discussed.