The curse of knowledge: having access to customer information can reduce monopoly profits
研究发现，垄断者如果放弃收集客户的粗略信息，坚持统一固定定价，而不是通过购买历史识别客户群体，反而能获得更高利润。
Abstract We show that a monopolist's profit is higher if he refrains from collecting coarse information on his customers, sticking to constant uniform pricing rather than recognizing customers' segments through their purchase history. In the Markov perfect equilibrium with coarse information collection, after each commitment period, a new introductory price is offered to attract new customers, creating a new market segment for price discrimination. Eventually, the whole market is covered. Shortening the commitment period results in lower profits. These results sharply differ from the ones obtained when the firm can uncover the exact willingness‐to‐pay of each previous customer.