去还是留?收购后整合中的多重认同与员工保留

Should I stay or should I go? Multi-focus identification and employee retention in post-acquisition integration

HUMAN RELATIONS · 2019
被引 28
人大 AFT50ABS 4

中文导读

研究收购后员工的组织认同和职业认同如何影响离职意愿,发现职业认同在某些条件下反而增加离职意愿,且两种认同都不是员工去留的充分必要条件。

Abstract

Retaining key employees is often one of the most crucial goals when an acquirer buys a target firm. However, what determines whether employees stay or leave once the firm has been bought? This article investigates how organizational and occupational identification influence employee exit intentions. Based on a longitudinal configurational study in two acquired hospitals, our findings challenge the popular belief that identification with the organization consistently increases retention, and we stress the important effect of occupational identification, which has been largely neglected by research on post-acquisition integration. We find that under certain conditions, occupational identification increases employees’ exit intentions but that neither identification with the firm nor identification with the occupation are necessary or sufficient to entice employees to stay or leave. Instead, their effects are contingent on the professionalization of an occupation and the degree to which employees’ expectations have been disappointed. Our findings further suggest that attention is an important mediating mechanism linking identification and exit intentions, as employees focus predominantly on topics that relate to the social entities they most strongly identify with. This article develops theory on the effects of social identification on exit intentions after acquisitions and contributes to research on multi-focus identification and post-acquisition integration.

组织行为学人力资源管理并购整合社会认同