什么让年轻员工与年长员工满意,以及为什么?基于老龄化视角的公平理论解释员工年龄、金钱奖励和任务贡献对工作满意度的交互效应

What satisfies younger versus older employees, and why? An aging perspective on equity theory to explain interactive effects of employee age, monetary rewards, and task contributions on job satisfaction

HUMAN RESOURCE MANAGEMENT · 2019
被引 141 · 同刊同年前 9%
人大 AFT50

中文导读

结合公平理论与老龄化视角,研究金钱奖励和任务贡献对年轻与年长员工工作满意度的不同影响,发现两种员工对奖励与贡献失衡的反应相反。

Abstract

Abstract In light of increasingly age‐diverse workforces, organizations face the challenge of fostering job satisfaction among both younger and older employees. Combining equity theory with an aging perspective, we propose that due to age‐related shifts in motives and goals, younger versus older employees’ job satisfaction will depend differently on monetary rewards (outcome side of equity theory), task contributions (input side of equity theory), as well as on imbalances (inequity) in the relationship between monetary rewards and task contributions. In a multisource study with 166 managers, we found that while younger employees were satisfied primarily by monetary rewards, older employees were satisfied primarily by their task contributions. Most importantly, a three‐way interaction indicated that younger versus older employees react differently to two types of inequity: Being proportionally over‐rewarded (i.e., receiving high monetary rewards for low task contributions) reduced older (but not of younger) employees’ job satisfaction. By contrast, under‐reward inequity (i.e., receiving low monetary rewards for high task contributions) decreased younger (but not of older) employees’ job satisfaction. These age‐dependent effects of job features on job satisfaction reveal important theoretical as well as practical implications.

工作满意度公平理论年龄差异人力资源管理组织行为学