好事过头反成坏事:文化价值观与核心工作特征对阻碍性压力源及员工绩效结果的交互影响

Too much of a good thing: The interactive effects of cultural values and core job characteristics on hindrance stressors and employee performance outcomes

HUMAN RESOURCE MANAGEMENT · 2019
被引 44
人大 AFT50ABS 4

中文导读

基于386对员工与同事的纵向数据,研究发现当员工权力距离和不确定性规避价值观较高时,丰富的工作特征反而被视为阻碍性压力源,进而降低创造力、角色内绩效和组织公民行为,并增加反生产行为。

Abstract

Abstract This study contributes to research on core job characteristics by examining when employees may perceive enriched jobs as a hindrance stressor and in turn may experience lower performance at work. Utilizing time‐lagged data collected from a sample of 386 employee–coworker dyads and drawing on cognitive appraisal theory of stress and coping, we explore the mediating role of hindrance stressors on the relationship between core job characteristics and key employee performance outcomes (i.e., creativity, counterproductive work behaviors, in‐role performance, and organizational citizenship behaviors) and the moderating roles of cultural values (i.e., power distance and uncertainty avoidance) in influencing this mediation. The results supported the hypotheses, providing evidence that the experience of hindrance stressors mediates the relationship between core job characteristics and job performance outcomes when employees score high on power distance and uncertainty avoidance cultural values, and not when their scores on these cultural values were low. Practical implications and future research are discussed.

组织行为学人力资源管理跨文化心理学工作压力