How do SMEs use support services during their internationalisation process: A comparative study of French traditional SMEs and INVs in Asia
基于对32家进入亚洲的法国传统中小企业和国际新创企业的定性研究,考察了国际化时间(渐进或快速)和阶段(进入或强化)如何影响企业对支持服务的使用,并提出了理论命题和管理启示。
This article integrates research on the internationalisation processes of small and medium sized enterprises (SMEs) and export assistance services to investigate how such firms use support services drawing upon a large, qualitative study of 32 French traditional SMEs and international new ventures (INVs) that have entered Asia. Our key contribution is to consider the time to internationalisation (gradual or rapid) and the stage of internationalisation (entrance or intensification) rather than export intensity alone, and to examine how support services can help SMEs internationalise. The identification of different configurations of uses leads to the development of theoretical propositions that extend existing models pertaining to support services and firm internationalisation. These findings have several important managerial implications for support services to target their offer more precisely to two types of SMEs; they also provide useful guidance for SMEs to determine which tailor-made offerings from private and public actors are most applicable to their internationalisation efforts.