企业数字责任

Corporate digital responsibility

JOURNAL OF BUSINESS RESEARCH · 2019
被引 505 · 同刊同年前 2%
人大 A-ABS 3

中文导读

提出企业数字责任(CDR)概念,定义为指导组织在数字技术与数据相关四个主要流程中运作的共享价值观和规范,并从组织文化视角探讨如何管理上实现CDR合规行为。

Abstract

We propose that digital technologies and related data become increasingly prevalent and that, consequently, ethical concerns arise. Looking at four principal stakeholders, we propose corporate digital responsibility (CDR) as a novel concept. We define CDR as the set of shared values and norms guiding an organization's operations with respect to four main processes related to digital technology and data. These processes are the creation of technology and data capture, operation and decision making, inspection and impact assessment, and refinement of technology and data. We expand our discussion by highlighting how to managerially effectuate CDR compliant behavior based on an organizational culture perspective. Our conceptualization unlocks future research opportunities, especially regarding pertinent antecedents and consequences. Managerially, we shed first light on how an organization's shared values and norms regarding CDR can get translated into actionable guidelines for users. This provides grounds for future discussions related to CDR readiness, implementation, and success.

企业社会责任数字化转型数据伦理组织文化