安全黑客事件期间社交媒体上客户反应的情感映射到主题：基于公平理论视角

Mapping Sentiments to Themes of Customer reactions on Social Media during a Security Hack: A Justice Theory Perspective

• Koteswara Ivaturi · 斯威本科技大学 通讯
• Akshay Bhagwatwar