旁观者眼中的外包成功：检验期望确认理论对IT外包的影响

Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing

• Colleen Carraher Wolverton 通讯
• Rudy Hirschheim
• William C. Black
• James Burleson · 加州州立理工大学