HRM Model in Tourism, Based on Dialectical Systems Theory
基于辩证系统理论,将人力资源管理趋势与旅游业趋势整合为一个辩证系统,提出一个整体性的人力资源管理模型,涵盖员工规划、选拔、培训、多样性管理、团队合作与创造力等十一个方面,旨在帮助旅游组织实现更全面的HRM战略。
A human resources management (HRM) model integrating trends \nin HRM with trends in tourism into a dialectical system by the Dialectical \nSystems Theory (DST). HRM strategy, integrated within \nthe tourism organization’s (to’s) strategy is implemented through \nfunctional strategies helping their users to achieve a requisitely \nholistic (rh) HRM strategy replacing the prevailing one-sided ones. \nto’s strategy covers: employees (1) planning, (2) acquisition and \nselection, (3) development and training, (4) diversity management, \n(5) teamwork and creativity, (6) motivation and rewarding, \n(7) stress reduction and health, (8) relationships, (9) personal \nholism, (10) well-being, (11) work and results assessment; etc. Everyone \nmatters; their synergy is crucial. An innovated HRM model \nfor TOS, which applies employees’, organizations’ rh and integrates \nnew knowledge about HRM. HRM belongs to central managers’ \ntools. Their HRM must be adapted for TOS, where employees \nare crucial.