失败后的印象管理:企业家在业务关闭后的公开叙事类型学

Post-failure impression management: A typology of entrepreneurs’ public narratives after business closure

HUMAN RELATIONS · 2020
被引 70
人大 AFT50ABS 4

中文导读

分析了企业家在业务关闭后如何通过公开声明管理公众印象,提出了五种失败叙事类型(凯旋、和谐、拥抱、抵消、展示),帮助理解企业家如何在有限互动机会下维护职业声誉。

Abstract

What are the strategies entrepreneurs apply to present business closure to public audiences? Most entrepreneurs choose to communicate venture failure publicly so as to foster a favorable impression of failure, in effect engaging in impression management to maintain and/or repair their professional reputation for future career actions. To date, however, the focus of most research has been on managing failure within organizational settings, where organizational actors can interact closely with their audiences. We know little about entrepreneurs’ strategies in presenting failure to public audiences in cases where they have limited opportunities for interaction. In response to this, we present an analysis of public business-closure statements to generate a typology of five venture-failure narratives— Triumph, Harmony, Embrace, Offset, and Show—that explains entrepreneurs’ distinct sets of impression-management strategies to portray failure in public. In conclusion, we theorize from our public venture-failure typology to discuss how our work advances understanding of the interaction between organizational failure, impression management, and entrepreneurial narratives.

创业印象管理叙事企业失败公共关系